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Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
ANALYSIS
Expansion revenue overtook new business for the first time
EXHIBIT 5
New business · Expansion
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
+144%
Expansion, Q4 25 → Q3 26
KEY TAKEAWAY
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
5
KEY FIGURES
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
KEY TAKEAWAY
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
4
APPROACH
How a deal moves through the new motion
01
Qualify
Fit scored against the ICP before a demo is booked.
02
Prove
A two-week pilot on the customer's own data.
03
Expand
A second team onboards inside 30 days.
04
Renew
Renewal conversation opens 90 days out.
12
ArcdeckThe house palette: navy, pacific and purple, consulting-grade.ProfessionalConsulting17 layouts
Q3 Business Review
Revenue, retention and the path to Q4
DATE
14 October 2026
PRESENTED BY
Priya Raman, COO
OVERVIEW
The quarter at a glance
Expansion closed the quarter at $10.0M against $8.4M of new business — the first crossover since we started tracking it.
Expansion revenue overtook new business
11-day time to value
Down from 34.
41 new enterprise logos
12 competitive wins.
EMEA missed plan
68% of target.
1,900 agent hours freed
Redeployed to outreach.
06 / 17
KEY NUMBERS
Q3 beat plan on revenue and retention
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
01
Quarterly revenue
02
Of plan
03
Net revenue retention
04
New enterprise logos
$18.4M
112%
94%
41
04 / 17
ANALYSIS
Expansion revenue overtook new business for the first time
Q4 25Q1 26Q2 26Q3 267.27.88.18.44.15.67.410New businessExpansion
INSIGHT
+144%
Expansion, Q4 25 → Q3 26
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
05 / 17
ProfessionalPremiumCrisp white cards and a four-colour accent set.ProfessionalPitch17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
BY THE NUMBERS
Q3 beat plan on revenue and retention
04 / 17
01
$18.4M
Quarterly revenue
02
112%
Of plan
03
94%
Net revenue retention
04
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
THE DATA
Expansion revenue overtook new business for the first time
05 / 17
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
+144%
Expansion, Q4 25 → Q3 26
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
OVERVIEW
Regional performance against plan
10 / 17
RegionRevenuevs planNRR
North America$11.2M+14%97%
EMEA$4.1M−32%89%
APAC$2.4M+8%95%
LATAM$0.7M+2%91%
BoardroomCharcoal and evergreen, consulting-grade.Professional17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
16
IN THEIR WORDS
/ 17
Customers are telling us the same thing
“
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
09
COMPARISON
/ 17
Self-serve and enterprise need different Q4 plans
01
Self-serve
01
Conversion flat at 2.1%
02
Pricing page untested since 2024
03
No onboarding email sequence
02
Enterprise
01
Win rate up to 31%
02
Security review is the top blocker
03
Needs two more solutions engineers
vs
11
TIMELINE
/ 17
The Q4 plan in four moves
October
1
Rebuild the EMEA pipeline with a focused outbound push.
November
2
Ship self-serve pricing experiments and the onboarding email sequence.
December
3
Close the enterprise security-review gap with SOC 2 Type II.
January
4
Review, then set the 2027 expansion targets.
ClarityBlack and white with one oxblood accent.Minimal17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
BY THE NUMBERS
04 / 17
Q3 beat plan on revenue and retention
01
$18.4M
Quarterly revenue
02
112%
Of plan
03
94%
Net revenue retention
04
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
TIMELINE
11 / 17
The Q4 plan in four moves
October
1
Rebuild the EMEA pipeline with a focused outbound push.
November
2
Ship self-serve pricing experiments and the onboarding email sequence.
December
3
Close the enterprise security-review gap with SOC 2 Type II.
January
4
Review, then set the 2027 expansion targets.
IN THEIR WORDS
Customers are telling us the same thing
16 / 17
“
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
MidnightPremiumDark graphite and brass for keynotes.DarkPitch17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
SECTION
03
Where we stand
Three quarters in, the plan is working — with one exception.
03 / 17
16
Customers are telling us the same thing
“
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
12
How a deal moves through the new motion
01
Qualify
Fit scored against the ICP before a demo is booked.
02
Prove
A two-week pilot on the customer's own data.
03
Expand
A second team onboards inside 30 days.
04
Renew
Renewal conversation opens 90 days out.
TerracottaWarm cream and clay for storytelling.Creative17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
BY THE NUMBERS
04 / 17
Customers are telling us the same thing
“
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
IN THEIR WORDS
16 / 17
Expansion revenue overtook new business for the first time
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
THE TAKEAWAY
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
ANALYSIS
05 / 17
EditorialPremiumOversized serif headlines, annual-report polish.ProfessionalMinimalCreative17 layouts
Q3 Business Review
Revenue, retention and the path to Q4
DATE
14 October 2026
PRESENTED BY
Priya Raman, COO
SLIDES
17
The quarter at a glance
AT A GLANCE
06 / 17
HIGHLIGHT
Expansion revenue overtook new business
Expansion closed the quarter at $10.0M against $8.4M of new business — the first crossover since we started tracking it.
11-day time to value
Down from 34.
41 new enterprise logos
12 competitive wins.
EMEA missed plan
68% of target.
1,900 agent hours freed
Redeployed to outreach.
Q3 beat plan on revenue and retention
KEY NUMBERS
04 / 17
Quarterly revenue
$18.4M
Of plan
112%
Net revenue retention
94%
New enterprise logos
41
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
Who is accountable in Q4
TEAM
15 / 17
PR
01
Priya Raman
Chief Operating Officer
Owns the Q4 plan end to end.
DO
02
Daniel Okafor
VP Sales, EMEA
Pipeline rebuild.
ML
03
Mei Lin
Head of Growth
Self-serve conversion.
TA
04
Tom Alvarez
VP Engineering
SOC 2 Type II.
BentoPremiumModular tiles with oversized numbers.PitchCreative17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
Nº 01
PRESENTATION
17 SLIDES
01 / 17
Where we stand
Three quarters in, the plan is working — with one exception.
03
SECTION
03 / 17
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
NOTE
KEY FIGURES
04 / 17
The Q4 plan in four moves
01
October
Rebuild the EMEA pipeline with a focused outbound push.
02
November
Ship self-serve pricing experiments and the onboarding email sequence.
03
December
Close the enterprise security-review gap with SOC 2 Type II.
04
January
Review, then set the 2027 expansion targets.
TIMELINE
11 / 17
SwissPremiumA visible grid, huge type, one Swiss red.MinimalCreative17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
01 / 17
Q3 beat plan on revenue and retention
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
Quarterly revenue
$18.4M
Of plan
112%
Net revenue retention
94%
New enterprise logos
41
04
Customers are telling us the same thing
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
16
Expansion revenue overtook new business for the first time
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
05
NoirPremiumNear-black and champagne, investor-grade.DarkPitch17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
N°01
N°01
No image yet
The product bet that paid off
Guided onboarding replaced a 40-page setup guide with an in-product checklist. Customers reach first value in 11 days instead of 34.
Shipped in week 3 of Q2
Now used by 87% of new accounts
N°14
N°14
FEATURE
14 / 17
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
N°04
FIGURES
04 / 17
N°01
N°02
N°03
N°04
Customers are telling us the same thing
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
N°16
VOICES
16 / 17
“
AtelierPremiumOat and bone neutrals, framed plates, one olive accent.MinimalCreative17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4
DATE
14 October 2026
PRESENTED BY
Priya Raman, COO
Q3 beat plan on revenue and retention
KEY NUMBERS
04 / 17
Quarterly revenue
01
$18.4M
Of plan
02
112%
Net revenue retention
03
94%
New enterprise logos
04
41
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
Expansion revenue overtook new business for the first time
DATA
05 / 17
Q4 25Q1 26Q2 26Q3 267.27.88.18.44.15.67.410New businessExpansion
Expansion, Q4 25 → Q3 26
+144%
Q4 25
4.1
Q3 26
10
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
The quarter at a glance
AT A GLANCE
06 / 17
HIGHLIGHT
Expansion revenue overtook new business
Expansion closed the quarter at $10.0M against $8.4M of new business — the first crossover since we started tracking it.
02
11-day time to value
Down from 34.
03
41 new enterprise logos
12 competitive wins.
04
EMEA missed plan
68% of target.
05
1,900 agent hours freed
Redeployed to outreach.
MetricPremiumInfographic KPIs, progress bars and icon rows.ConsultingProfessional17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
OBJECTIVES
What we'll cover
01
Where we stand
02
What drove the quarter
03
Where we fell short
04
The Q4 plan
05
What we need from you
02 / 17
How a deal moves through the new motion
STEP BY STEP
01
Qualify
Fit scored against the ICP before a demo is booked.
02
Prove
A two-week pilot on the customer's own data.
03
Expand
A second team onboards inside 30 days.
04
Renew
Renewal conversation opens 90 days out.
12 / 17
Self-serve and enterprise need different Q4 plans
COMPARE
A
Self-serve
Conversion flat at 2.1%
Pricing page untested since 2024
No onboarding email sequence
B
Enterprise
Win rate up to 31%
Security review is the top blocker
Needs two more solutions engineers
vs
09 / 17
PastelSoft pastel blocks and sticky notes for lessons.EducationCreative17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
01 / 17
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
04
“
Customers are telling us the same thing
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
16
How a deal moves through the new motion
01
Qualify
Fit scored against the ICP before a demo is booked.
02
Prove
A two-week pilot on the customer's own data.
03
Expand
A second team onboards inside 30 days.
04
Renew
Renewal conversation opens 90 days out.
12
GalleryPremiumPhoto-led plates, caption boxes, one signal orange.CreativePitch17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
03
Where we stand
Three quarters in, the plan is working — with one exception.
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
04
The Q4 plan in four moves
01
October
Rebuild the EMEA pipeline with a focused outbound push.
02
November
Ship self-serve pricing experiments and the onboarding email sequence.
03
December
Close the enterprise security-review gap with SOC 2 Type II.
04
January
Review, then set the 2027 expansion targets.
11
BauhausPremiumBold geometric colour blocks, discs and arches.Creative17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
ANALYSIS
Expansion revenue overtook new business for the first time
EXHIBIT 5
New business · Expansion
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
+144%
Expansion, Q4 25 → Q3 26
KEY TAKEAWAY
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
5
KEY FIGURES
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
KEY TAKEAWAY
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
4
OPTIONS
Self-serve and enterprise need different Q4 plans
Self-serve
Conversion flat at 2.1%
Pricing page untested since 2024
No onboarding email sequence
Enterprise
Win rate up to 31%
Security review is the top blocker
Needs two more solutions engineers
VS
9
ExecutivePremiumBoard-grade consulting: tracker, exhibits, takeaways.ConsultingProfessional17 layouts
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
Q3 Business Review
How a deal moves through the new motion
1
Qualify
Fit scored against the ICP before a demo is booked.
2
Prove
A two-week pilot on the customer's own data.
3
Expand
A second team onboards inside 30 days.
4
Renew
Renewal conversation opens 90 days out.
12
What we'll cover
Where we stand
What drove the quarter
Where we fell short
The Q4 plan
What we need from you
02
The Q4 plan in four moves
October
Rebuild the EMEA pipeline with a focused outbound push.
November
Ship self-serve pricing experiments and the onboarding email sequence.
December
Close the enterprise security-review gap with SOC 2 Type II.
January
Review, then set the 2027 expansion targets.
11
ChalkPremiumA clean chalkboard for teaching, big and legible.EducationDark17 layouts
17 SLIDES
Q3 Business Review
DATE
14 October 2026
PRESENTED BY
Priya Raman, COO
Revenue, retention and the path to Q4
KEY NUMBERS
04 / 17
Q3 beat plan on revenue and retention
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
Quarterly revenue
$18.4M
Of plan
112%
Net revenue retention
94%
New enterprise logos
41
AT A GLANCE
06 / 17
The quarter at a glance
HIGHLIGHT
Expansion revenue overtook new business
Expansion closed the quarter at $10.0M against $8.4M of new business — the first crossover since we started tracking it.
11-day time to value
Down from 34.
41 new enterprise logos
12 competitive wins.
EMEA missed plan
68% of target.
1,900 agent hours freed
Redeployed to outreach.
COMPARE
09 / 17
Self-serve and enterprise need different Q4 plans
OPTION A
Self-serve
Conversion flat at 2.1%
Pricing page untested since 2024
No onboarding email sequence
OPTION B
Enterprise
Win rate up to 31%
Security review is the top blocker
Needs two more solutions engineers
VS
MonoPremiumNeo-brutalist: thick rules, hard blocks, signal yellow.CreativePitch17 layouts
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
03
03
Where we stand
Three quarters in, the plan is working — with one exception.
03 / 17
How a deal moves through the new motion
01
Qualify
Fit scored against the ICP before a demo is booked.
02
Prove
A two-week pilot on the customer's own data.
03
Expand
A second team onboards inside 30 days.
04
Renew
Renewal conversation opens 90 days out.
12 / 17
“
Customers are telling us the same thing
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
16 / 17
RisoPremiumRisograph print: pink and teal spot inks overprinting.CreativeEducation17 layouts
Q
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
Q3 beat plan on revenue and retention
01
$18.4M
Quarterly revenue
02
112%
Of plan
03
94%
Net revenue retention
04
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
04
Customers are telling us the same thing
“
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
16
Expansion revenue overtook new business for the first time
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
“
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
05
ObsidianPremiumObsidian, emerald and ivory with serif display type.DarkPitchProfessional17 layouts
PRESENTATION
Q3 Business Review
Revenue, retention and the path to Q4
DATE
14 October 2026
PRESENTED BY
Priya Raman, COO
03
SECTION 03
Where we stand
Three quarters in, the plan is working — with one exception.
03 / 17
Q3 beat plan on revenue and retention
KEY NUMBERS
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
04 / 17
01
$18.4M
Quarterly revenue
02
112%
Of plan
03
94%
Net revenue retention
04
41
New enterprise logos
11 / 17
The Q4 plan in four moves
TIMELINE
October
Rebuild the EMEA pipeline with a focused outbound push.
November
Ship self-serve pricing experiments and the onboarding email sequence.
December
Close the enterprise security-review gap with SOC 2 Type II.
January
Review, then set the 2027 expansion targets.
HorizonPremiumWide teal and sand bands, big confident type.ProfessionalPitch17 layouts
2026
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
RESULTS
10
Regional performance against plan
EXHIBIT 10
REGION
REVENUE
VS PLAN
NRR
North America
$11.2M
+14%
97%
EMEA
$4.1M
−32%
89%
APAC
$2.4M
+8%
95%
LATAM
$0.7M
+2%
91%
PERFORMANCE
05
Expansion revenue overtook new business for the first time
EXHIBIT 5
New business · Expansion
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
+144%
▲
Expansion, Q4 25 → Q3 26
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
FINANCIAL HIGHLIGHTS
04
Q3 beat plan on revenue and retention
Quarterly revenue
$18.4M
Of plan
112%
Net revenue retention
94%
New enterprise logos
41
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
LedgerPremiumAnnual-report finance: tabular figures and footnoted exhibits.ProfessionalConsulting17 layouts