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Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
01Cover
  1. 02Agenda
  2. 03Section
  3. 04Key numbers
  4. 05Chart
  5. 06At a glance
  6. 07Points
  7. 08Two columns
  8. 09Comparison
  9. 10Table
  10. 11Timeline
  11. 12Process
  12. 13Composed
  13. 14Image
  14. 15Team
  15. 16Quote
  16. 17Closing

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Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
ANALYSIS
Expansion revenue overtook new business for the first time
EXHIBIT 5
New business · Expansion
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
+144%
Expansion, Q4 25 → Q3 26
KEY TAKEAWAY
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
5
KEY FIGURES
Q3 beat plan on revenue and retention
$18.4M
Quarterly revenue
112%
Of plan
94%
Net revenue retention
41
New enterprise logos
KEY TAKEAWAY
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
4
APPROACH
How a deal moves through the new motion
01
Qualify
Fit scored against the ICP before a demo is booked.
02
Prove
A two-week pilot on the customer's own data.
03
Expand
A second team onboards inside 30 days.
04
Renew
Renewal conversation opens 90 days out.
12
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Q3 Business Review
Revenue, retention and the path to Q4
DATE
14 October 2026
PRESENTED BY
Priya Raman, COO
OVERVIEW
The quarter at a glance
Expansion closed the quarter at $10.0M against $8.4M of new business — the first crossover since we started tracking it.
Expansion revenue overtook new business
11-day time to value
Down from 34.
41 new enterprise logos
12 competitive wins.
EMEA missed plan
68% of target.
1,900 agent hours freed
Redeployed to outreach.
06 / 17
KEY NUMBERS
Q3 beat plan on revenue and retention
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
01
Quarterly revenue
02
Of plan
03
Net revenue retention
04
New enterprise logos
$18.4M
112%
94%
41
04 / 17
ANALYSIS
Expansion revenue overtook new business for the first time
Q4 25Q1 26Q2 26Q3 267.27.88.18.44.15.67.410New businessExpansion
INSIGHT
+144%
Expansion, Q4 25 → Q3 26
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
05 / 17
ProfessionalPremiumCrisp white cards and a four-colour accent set.ProfessionalPitch17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
BY THE NUMBERS
Q3 beat plan on revenue and retention
04 / 17
01
$18.4M
Quarterly revenue
02
112%
Of plan
03
94%
Net revenue retention
04
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
THE DATA
Expansion revenue overtook new business for the first time
05 / 17
036912Q4 25Q1 26Q2 26Q3 26New businessExpansion
+144%
Expansion, Q4 25 → Q3 26
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
OVERVIEW
Regional performance against plan
10 / 17
RegionRevenuevs planNRR
North America$11.2M+14%97%
EMEA$4.1M−32%89%
APAC$2.4M+8%95%
LATAM$0.7M+2%91%
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