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Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
01Cover
  1. 02Agenda
  2. 03Section
  3. 04Key numbers
  4. 05Chart
  5. 06At a glance
  6. 07Points
  7. 08Two columns
  8. 09Comparison
  9. 10Table
  10. 11Timeline
  11. 12Process
  12. 13Composed
  13. 14Image
  14. 15Team
  15. 16Quote
  16. 17Closing

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Q3 Business Review
Revenue, retention and the path to Q4
DATE
14 October 2026
PRESENTED BY
Priya Raman, COO
OVERVIEW
The quarter at a glance
Expansion closed the quarter at $10.0M against $8.4M of new business — the first crossover since we started tracking it.
Expansion revenue overtook new business
11-day time to value
Down from 34.
41 new enterprise logos
12 competitive wins.
EMEA missed plan
68% of target.
1,900 agent hours freed
Redeployed to outreach.
06 / 17
KEY NUMBERS
Q3 beat plan on revenue and retention
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
01
Quarterly revenue
02
Of plan
03
Net revenue retention
04
New enterprise logos
$18.4M
112%
94%
41
04 / 17
ANALYSIS
Expansion revenue overtook new business for the first time
Q4 25Q1 26Q2 26Q3 267.27.88.18.44.15.67.410New businessExpansion
INSIGHT
+144%
Expansion, Q4 25 → Q3 26
Expansion now drives 54% of revenue. The land-and-expand motion introduced in Q1 is compounding.
05 / 17
ProfessionalPremiumCrisp white cards and a four-colour accent set.ProfessionalPitch17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
16
IN THEIR WORDS
/ 17
Customers are telling us the same thing
“
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
09
COMPARISON
/ 17
Self-serve and enterprise need different Q4 plans
01
Self-serve
01
Conversion flat at 2.1%
02
Pricing page untested since 2024
03
No onboarding email sequence
02
Enterprise
01
Win rate up to 31%
02
Security review is the top blocker
03
Needs two more solutions engineers
vs
11
TIMELINE
/ 17
The Q4 plan in four moves
October
1
Rebuild the EMEA pipeline with a focused outbound push.
November
2
Ship self-serve pricing experiments and the onboarding email sequence.
December
3
Close the enterprise security-review gap with SOC 2 Type II.
January
4
Review, then set the 2027 expansion targets.
ClarityBlack and white with one oxblood accent.Minimal17 layouts
17 SLIDES
Q3 Business Review
Revenue, retention and the path to Q4 · 14 October 2026 · Priya Raman, COO
BY THE NUMBERS
04 / 17
Q3 beat plan on revenue and retention
01
$18.4M
Quarterly revenue
02
112%
Of plan
03
94%
Net revenue retention
04
41
New enterprise logos
Growth came from expansion, not discounting: average contract value rose 9% quarter over quarter.
TIMELINE
11 / 17
The Q4 plan in four moves
October
1
Rebuild the EMEA pipeline with a focused outbound push.
November
2
Ship self-serve pricing experiments and the onboarding email sequence.
December
3
Close the enterprise security-review gap with SOC 2 Type II.
January
4
Review, then set the 2027 expansion targets.
IN THEIR WORDS
Customers are telling us the same thing
16 / 17
“
We were live in under two weeks. The last tool we bought took a quarter and a consultant.
Director of Operations, Northwind Logistics
MidnightPremiumDark graphite and brass for keynotes.DarkPitch17 layouts